Privacy Policy

At Australian Accounting & Franchising Professionals, we are committed to ensuring the privacy of your information. We understand, as a client using the Australian Accounting & Franchising Professionals website, the importance you place on the preservation of the privacy of your personal information. Maintaining confidentiality and security of your information is a fundamental responsibility of Australian Accounting & Franchising Professionals in its dealings with all clients.

The following statement addresses relevant privacy matters for the Australian Accounting & Franchising Professionals web site. If you have any further questions relating to this privacy statement, please do not hesitate to contact us.

Information we collect

For each visitor to our web site, our web server collects the following type of information for statistical purposes:

  • The number of users who visit the website
  • The date and time of visits
  • The number of pages viewed
  • Traffic patterns

This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you.

When you provide information

The type of information that we collect from you will depend on what products and services you access via our website. When you provide us with personal details i.e. when applying for a product or online service, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to the product or service.

We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information. Your information may be used by Australian Accounting & Franchising Professionals to enable us to offer you other products and services that will enhance our relationship with you. You will have the choice on whether you wish us to provide this service to you.

We may release information about you where there is a duty to the public to disclose that information. However, we will not sell or disclose your information to any individual or entity outside Australian Accounting & Franchising Professionals , for marketing purposes.

Email Addresses

We may use your email address to send our regular communications which provide information, updates on new services and special offers.

It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of "opting out" and not receiving further communications of this nature.

Security of captured data

Australian Accounting & Franchising Professionals will, at all times, endeavour to ensure that the personal information collected and held by us is protected from misuse, loss, unauthorised access, modification or disclosure. At all times your personal and sensitive information is treated as highly confidential.

Only authorised personnel are provided access to personally identifiable information and these employees are required to agree to ensure confidentiality of this information.

Your personal information is generally held in your client file. Information may also be held in a computer database.
Australian Accounting & Franchising Professionals security measures include:

  • all computer based information is restricted access through the use of passwords on all computers
  • data is backed up daily and stored offsite
  • destruction of information as appropriate using secure shredding techniques and specialist external contractors
  • firewalls are deployed to prevent any unauthorised remote access of our database and computer files

When capturing financial details, your information is passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology to ensure that your information is protected when being sent over the Internet. 128-bit SSL encryption is approximated to take at least one trillion years to break and this is the industry standard.

Despite all of the above precautions, Australian Accounting & Franchising Professionals cannot guarantee that unauthorised persons will not obtain access to your personally identifiable information.

If you have any queries in relation to our privacy policy please contact us on +61 (0) 7 3422 7800 or by email at: .